Following is a more detailed outline of content contained in the Ratemaking for Electric Utilities online course.

Introduction to Ratemaking

• What ratemaking is and what it does
• Various objectives that ratemaking must balance
• Why ratemaking is fundamental to a utility's financial stability and customer satisfaction
• Who regulates ratemaking
• The concept of cost-of-service ratemaking
• Principles behind setting rates
• Non-financial considerations for rates
• The ratemaking process including the general rate case

Determining the Revenue Requirement

• What the revenue requirement is
• Steps in determining the revenue requirement
• The project team
• Selecting a test year
• Collecting data
• Determining the rate base 
• Setting the capital structure
• Determining the rate of return
• Forecasting usage and expenses
• Calculating the revenue requirement
• Addressing regulatory lag
• Revenue requirement adjustments between rate case cycles

Allocating the Revenue Requirement

• What revenue allocation is
• The cost-of-service study
• Steps in the cost-of-service process
• Defining customer classes
• The cost allocation process
• Functionalizing costs
• Classifying costs
• Developing allocation factors
• Implementing revenue allocation to determine each class's revenue

Determining Rate Design

• What rate design is
• The steps in the rate design process
• Rate design considerations
• Determining cost causation
• Determining customer classes
• Technology impacts on ratemaking
• Determining charge types and structures for each customer class
• Determining other charges and fees
• Determining payments for DER services
• Allocating revenue to each charge type

Calculating and Implementing Rates

• The steps in the rate calculation process
• Examples of rate calculations
• Determining rate impacts
• Setting a rate implementation plan
• Communicating rate changes
• Helping consumer-members manage rate impacts
• Monitoring rates

Evolution of Ratemaking

• Ongoing monitoring of rates
• The electric industry evolution
• Potential new co-op services
• How industry evolution impacts utilities' rate practices
• Rate design innovations
• Adapting to continual change