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What's New

Now Open! Our Online Training Portal!
Take electric and natural gas courses from the convenience of your desktop.

Full-length titles (approximately 6 hours of training) now available online include:

Electric Industry Overview

Gas Industry Overview

Energy Essentials for New Employees

Electric System Fundamentals

Short course titles (approximately 45 minutes to complete) also available:

Electric Delivery System

Electric Regulation

Electric Deregulation

Electric Markets

Electric System Operations

Electricity Customers

Gas Customers

Gas Delivery System

Gas Markets

Gas Operations

Gas Regulation and Deregulation

Online Training

Online and on CD - and always available!

There’s no doubt about it – computer-based training is today’s hot training option. No time or budget to travel and attend a seminar? No problem. Join us from the comfort and convenience of your desktop.

Note that we are converting all CD-based content to an online format. Until this process is complete, CD-based content will continue to be available on CD. Once the online version of any course is available, it will no longer be offered on CD. Please select a category:

Short Courses
Full-length Courses

Please contact as at 866.765.5432 for site license and quantity purchase pricing.

Full-length Courses

Electric Industry Overview

Course length: About six hours
Delivery medium: Online
Subscription length: 45 days
This course is designed for new employees or those with limited knowledge of the electric industry. You'll learn how the industry operates from generation to consumer, how the physical system is designed and operated to meet the needs of electric users, how the industry is structured and regulated, who the market participants are, how participants make money and manage risk, and much more.
Click here for a sample of this course.
Cost Each: $345.00
Quantity:

Electric System Fundamentals

Course length: About four hours
Delivery medium: Online
Subscription length: 45 days
This course focuses on the physical side of the electric business and takes you on a tour of the electrical system from generator to customer meter. You'll learn common industry jargon and the basic physical laws of electricity, which generation types are commonly used and why, how primary and secondary systems are designed and operated, how electricity is metered, and much more.
Click here for a sample of this course.
Cost Each: $345.00
Quantity:

Energy Essentials for New Employees

Course length: About six hours
Delivery medium: Online
Subscription length: 45 days
This course provides an introductory overview of both the natural gas and electric industries. It is perfect for new hires/summer hires or anyone needing a general, high-level understanding of these industries. The course has been updated for 2006 and is now available online.
Click here for a sample of this course.
Cost Each: $345.00
Quantity:

Gas Industry Overview

Course length: About six hours
Delivery medium: Online
Subscription length: 45 days
This course is designed for new employees or those with limited knowledge of the natural gas industry. You'll learn how the industry operates from production to consumer, how the physical system is designed and operated to meet the needs of gasusers, how the industry is structured and regulated, who the market participants are, how participants make money and manage risk, and much more.
Click here for a sample of this course.
Cost Each: $345.00
Quantity:

LNG Overview (on CD)

Course length: About eight hours
Delivery medium: CD only. This course focuses on the booming LNG industry. You'll learn about the basic structure of the global LNG industry, the economics of each piece of the supply chain, the processes used to liquefy and regasify, the roles of the various market participants and how business transactions occur, how U.S. and international regulation is affecting LNG, key factors to watch that may affect the future viability of LNG, and much more.
Cost Each: $395.00
Quantity:

Physical Trading in Electric Markets

Course length: Four and one-half hours
Delivery medium: Online
Subscription length: 45 days
This course provides an in-depth description of electric markets in the U.S. and how they function. It assumes general knowledge of the electric industry and is appropriate for those who understand the basics of generation, transmission, distribution, customers, and regulation. Most modules will take from 45 minutes to one hour to complete and include interactive assessments of your learning progress.
Cost Each: $345.00
Quantity:

Short Courses

Electric Delivery System

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the electric delivery system and the functions of the generation, transmission and distribution sections. You will learn the various characteristics of generation options available and the pros and cons of each. You will also learn how the transmission and distribution systems are planned.
Note: This module is also part of the full-length Electric Industry Overview course.
Cost Each: $69.00
Quantity:

Electric Deregulation

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the deregulation (or market restructuring) process as it has been applied in the United States. You will learn which sectors of the industry are conducive to restructuring, who the stakeholders are and what their positions might be, and how regulators go about deregulating a market. You will also learn the four market structures currently used in the U.S. as well as how competitive wholesale and retail markets actually work.
Note: This module is also part of the full-length Electric Industry Overview course.
Cost Each: $69.00
Quantity:

Electric Market Strategies

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Here you will learn the strategies that various market participants use for success, including investor-owned utilities, merchant generators, wholesale marketers, and retail marketers. You will learn about the difference between the regulated and competitive market paradigms and how these affect market participants, risk exposures market participants face, and the physical tools used for risk management. You will also learn how various market participants make money and handle the physical risks inherent in their business, and trading strategies used by various participants. Note that this course does not cover financial risk management.
Note: This module is also part of the full-length Physical Trading in Electric Markets course.
Cost Each: $69.00
Quantity:

Electric Markets

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn the difference between regulated and competitive markets, who market participants are and what are their roles, and how these participants make money. You will also learn the various services offered in wholesale and retail markets and how prices are set in regulated and competitive markets. You will also learn the risks inherent in energy markets and the ways participants hope to manage them.
Note: This module is also part of the full-length Electric Industry Overview course.
Cost Each: $69.00
Quantity:

Electric Regulation

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn the principles of regulation as it is applied in the United States today. You will learn how and why regulation has evolved and where it stands today. You will also learn the five functions regulation performs, the regulatory process and how it results in regulatory decisions, and how a utility sets rates.
Note: This module is also part of the full-length Electric Industry Overview course.
Cost Each: $69.00
Quantity:

Electric Supply and Demand

Course length: About 45 minutes
Delivery medium: Online
Subscription length:15 days
Learn the various types of electric customers, their characteristics and the demands they put on the system, why load curves are important and how they change seasonally, how demand is modeled, and how costs to serve a specific customer are evaluated. You will also learn factors driving supply, the key characteristics of each generation type, how supply sources are used to fill the demand curve, and how supply is modeled. Finally, you will learn how the convergence of supply and demand determine marginal costs and market prices for electric supply.
Note: This module is also part of the full-length Physical Trading in Electric Markets course.
Cost Each: $69.00
Quantity:

Electric System Operations

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the operations of the electric grid. You will become familiar with how system operators work with load forecasts, available supply options, and the transmission network to ensure safe and reliable electric supply.
Note: This module is also part of the full-length Electric Industry Overview course.
Cost Each: $69.00
Quantity:

Electricity Customers

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the different types of electricity customers and their needs. You will learn how these customers use electricity and how the system is designed and operated to ensure these needs are met. You will also learn about the services developed to satisfy the various customer classes.
Note: This module is also part of the full-length Electric Industry Overview course.
Cost Each: $69.00
Quantity:

Gas Customers

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the different types of natural gas customers and their needs. You will learn how these customers use gas and how the system is designed and operated to ensure these needs are met. You will also learn about the services developed to satisfy the various customer classes
Note: This module is also part of the full-length Gas Industry Overview course.
Cost Each: $69.00
Quantity:

Gas Delivery System

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the gas delivery system and the functions of production, transmission and distribution. You will learn the North American supply basins and how supply is transported to end-use consumers. You will also learn how gas can be stored for future use.
Note: This module is also part of the full-length Gas Industry Overview course.
Cost Each: $69.00
Quantity:

Gas Markets

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn the current market structure, who market participants are and what their roles are, and how these participants make money. You will also learn the various services offered in wholesale and retail markets, how prices are set for these services, and the risks inherent in the industry and ways in which participants hope to manage them.
Note: This module is also part of the full-length Gas Industry Overview course.
Cost Each: $69.00
Quantity:

Gas Operations

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn about the operations of the natural gas delivery system. You will learn who is responsible for operation of the system, how these entities relate to other market participants, and how the system is operated to ensure safe and reliable gas service. You will also learn about the nominations and scheduling processes and what happens when adequate supply is not available to serve all customers.
Note: This module is also part of the full-length Gas Industry Overview course.
Cost Each: $69.00
Quantity:

Gas Regulation and Deregulation

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn what regulation is and what it does. You will learn who regulates what, the regulatory process and how it results in regulatory decisions, the four basic types of regulatory proceedings, and how utilities set rates. You will also learn how the gas business has been deregulated in the U.S. and how this may evolve in the future.
Note: This module is also part of the full-length Gas Industry Overview course.
Cost Each: $69.00
Quantity:

How Electric Markets Work

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
You will learn about trading arrangements, which are the mechanisms under which services are provided to the market, and how they differ across the U.S. You will learn the three basic trading arrangements models (wheeling, decentralized and integrated) and where each is applied in the U.S. You will also learn in detail about how services are provided under each trading arrangement model including how capacity is provided and priced, how forward energy is scheduled and priced, how ancillary services are scheduled and priced, how real-time energy is provided and priced, and how transmission services are provided and priced. This includes understanding locational marginal pricing as well as other pricing methodologies.
Note: This module is also part of the full-length Physical Trading in Electric Markets course.
Cost Each: $69.00
Quantity:

Overview of Electric Markets and Market Structures

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
Learn what an electric market is and why they exist, the difference between monopoly and competitive market structures, and the features of the physical electric system that impact the structure of markets. You will also learn the five sectors of market participants, the electric market transaction chain, the four idealized market structures, and the current status of ISOs and supply choice in the U.S.
Note: This module is also a part of the full-length Physical Trading in Electric Markets course.
Cost Each: $69.00
Quantity:

Types of Electric Markets and Services

Course length: About 45 minutes
Delivery medium: Online
Subscription length: 15 days
You will learn the types of electric markets and the services that are offered in them. Markets you will become familiar with include bilateral, electronic exchange, ISO, and tariff. Then you will learn the types of services available, and which markets each services are offered in. Services covered included capacity, energy, ancillary, transmission, and retail services. You will also learn how these markets and the services provided in them are used to satisfy the needs of various market participants.
Note: This module is also part of the full-length Physical Trading in Electric Markets course.
Cost Each: $69.00
Quantity:

Understanding Natural Gas Price Volatility

Course length: About 45 minutes
Delivery medium: Online
Learn the primary issues affecting natural gas prices in the U.S. and factors that affect gas value as it travels from wellhead to burnertip. You'll also learn why prices fluctuate from day-to-day, season-to-season, and year-to-year, how fluctuating prices affect consumers and the options they have when prices soar.
Click here for a short sample of this module
Cost Each: $69.00
Quantity: