Industry
Fundamentals of Retail Demand Side Management
A comprehensive overview of how utility Demand Side Management programs are designed, implemented and evaluated
In this interactive one-day seminar you will gain a solid understanding of how utility Demand Side Management (DSM) programs work. Whether your exposure to DSM programs is at the utility level or from the perspective of supply planning or procurement, this course will help you to understand the goals, challenges and opportunities for utility DSM programs. Details on how programs are planned, designed, implemented, and then evaluated are also included in this course.
This course is designed with your participation in mind! Questions and discussion among attendees are highly encouraged. And you will participate in a number of group exercises that will give you a real-world perspective of the issues that affect the success of DSM programs. You will leave this information-packed seminar with relevant and current information that can be applied immediately to your work!
Prerequisites: No prerequisites or advance preparation is required.
Contact us at 866-765-5432 or 'info' for more information.
No dates are currently scheduled for this seminar. Please Contact Us for more information.
Is Fundamentals of Retail Demand Side Management the right seminar for me?
If you need a detailed overview of how utilities and other retail providers design,implement and measure the benefits of DSM programs this seminar is for you! Whether you are new to DSM staff or already have experience working in a specific area of DSM, this class will help you to better understand why and how DSM providers work with customers to create programs that benefit both the customer and the electric system as a whole.
While anyone with a connection to the electric power business should consider this fundamental seminar, here are the types of employees who have found this class especially helpful to their continued success in the industry:
- New employees in DSM departments
- Account managers working with customers who benefit from DSM programs
- Customer service employees working with customers who benefit from DSM programs
- Resource and reliability planners needing to incorporate utility and retail DSM into supply planning
- Regulatory, PR and legal personnel who will be tasked with building support for DSM programs
- Staff involved with sustainability efforts who want to understand how DSM fits into their planning process
How will Fundamentals of Retail Demand Side Management help me?
After participating in this one-day seminar, you will return to your job with a solid overview of what utility and retail DSM programs are about and how they are successfully implemented. You will understand how DSM programs are designed and how benefits are predicted and evaluated. With this foundation of knowledge you will be well-positioned to discuss with customers and regulators the benefits and reasoning behind DSM programs.
In one information-packed day, this dynamic course will provide you with a solid understanding of:
- What DSM is
- The goals and benefits of DSM programs
- How wholesale economic demand response relates to retail DSM
- DSM program planning and design
- DSM program implementation
- DSM program evaluation
- Key customer considerations for DSM
- Key principles for successful implementation of programs
- Best practice program examples
- How DSM is likely to evolve in the future
Introduction to DSM
- What is DSM?
- DSM load shape objectives
- The resource value of DSM
- Types and variations of DSM (energy conservation, energy efficiency, demand response, sustainable energy)
- Wholesale and retail markets for DSM
- Benefits of DSM
- Key stakeholders and their roles
- Barriers to DSM and how they can be addressed
- How is DSM paid for?
- Terminology for key concepts
History and Goals
- Timeline and significant milestones (from 1970s to present)
- Historical DSM results (the early years, 1990s, 2000s)
- Evolution to DSM today
- The changing roles of DSM (as public policy tool, as a regulatory tool, as a resource alternative, as a reliability tool)
- The economics of DSM
- Perspectives and examples of DSM as a cost benefit
- Role of DSM in retail markets versus Economic Demand Response (EDR) in wholesale markets
DSM in Wholesale and Retail Markets
- The role of DSM in the wholesale market
- How DSM or EDR fits into ISO markets (capacity, energy, ancillary services)
- Key DSM principles in the wholesale market
- Demand response (categories, benefits, price impacts)
- How use of resources in wholesale markets impacts availability for retail DSM programs
- Future of DSM in wholesale markets vs. retail markets
Retail Program Planning
- The need for planning
- The planning framework
- Establishing objectives
- Establishing program options
- Potential analysis
- Evaluating potential segments
- Developing relevant technology data
- Using market potential approach
- Benefit/cost analysis
- Using stakeholder tests
- Issues with benefit/cost analysis
Program Design
- Program design framework
- Key questions in design process
- Strategic parameters for design
- Process for developing programs
- Concept development
- Delivery and marketing
- Estimating participation
- Developing program costs
- Putting the pieces together
- Key factors in finalizing programs
- Example of energy efficiency portfolio
Program Implementation
- Taking draft plan to implementation
- Detailed plan of action
- Program flow chart
- Communications plan
- Mobilization activities
- Internal staffing
Program Evaluation
- Why evaluation is important
- The basic measurement and verification (M&V) equation
- Key evaluation questions
- Typical evaluation methods
- Key questions to ask
- Determining deemed savings
- How M&V results can be used
- Tracking systems
The Future of DSM
- Future directions in DSM
- Smart grid
- Smart house
- A different grid
“A useful aspect of the course was the various DSM programs and components.”
“There were good examples provided for hard to understand concepts.”
Group discount
Attend this seminar with your workgroup and you can save up to 25%. For every three people from the same company who attend this course, the fourth is free!
Course length
One day
Prerequisites
No prerequisites or advance preparation is required.
Seminar times
This seminar begins at 8:30 and ends at 5:00.
Registration fee
$795 (save $100 - only $695 if paid three weeks prior to seminar). This fee includes continental breakfast, lunch and morning and afternoon breaks. The fee also includes course materials.
Cancellation policy
All class sizes are limited and your place in class is held exclusively for you. Registrations cancelled two weeks or more prior to the seminar date will receive a full refund minus a 10% administrative fee or a credit for 100% of the registration fee good towards any other Enerdynamics product. Registrations cancelled with less than two weeks notice but more than two days notice will receive a credit for 100% of the registration fee good towards any other Enerdynamics product. Registrations cancelled with less than two days notice are not eligible for refund or credit. Substitutions may be made at any time and without additional cost.
Contact us at 866-765-5432 or 'info' for more information.
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CPE credits? Absolutely!
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Bring this seminar onsite
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No risk to you!
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